Privacy Policy

Privacy Policy – First State Exterior LLC

Effective Date: July 20, 2026

First State Exterior LLC ("Company," "we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, submit a form, communicate with us, or use our services.

Contact Information

First State Exterior LLC
899 Church Hill Rd
Milford, DE 19963

Phone: +1 (302) 222-4065
Email: [email protected]


Information We Collect

We may collect the following types of information:

Personal Information

Name

Phone number

Email address

Service requests

Any information you voluntarily provide through forms, phone calls, emails, or text messages

Automatically Collected Information

When you visit our website, we may automatically collect:

IP address

Browser type

Device information

Pages visited

Time spent on our website

Cookies and similar tracking technologies


How We Use Your Information

We use your information to:

Provide estimates and requested services

Respond to inquiries

Schedule appointments

Send project updates

Process payments (if applicable)

Improve our website and customer experience

Send promotional offers (only if you opt in)

Comply with legal obligations


SMS/Text Messaging

By providing your mobile phone number and opting in, you consent to receive text messages from First State Exterior LLC regarding:

Appointment confirmations

Appointment reminders

Project updates

Estimate notifications

Customer support

Promotional messages (only if you have provided consent)

Message frequency may vary.

Message and data rates may apply.

You can opt out at any time by replying:

STOP

For assistance, reply:

HELP

or contact us at:

Phone: +1 (302) 222-4065
Email: [email protected]

SMS consent is not shared with third parties or affiliates for marketing purposes.


Sharing of Information

We do not sell, rent, or trade your personal information.

We may share information only when necessary with trusted service providers who help us operate our business, including:

CRM providers

Scheduling software

Payment processors

Email service providers

SMS communication providers

These providers are required to protect your information and may only use it to provide services on our behalf.

We may also disclose information when required by law.


Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your information, no method of electronic transmission or storage is completely secure.


Cookies

Our website may use cookies and similar technologies to improve user experience, analyze website traffic, and enhance website functionality.

You can disable cookies through your browser settings.


Your Rights

Depending on your location, you may have the right to:

Access your personal information

Request corrections

Request deletion of your information

Withdraw consent where applicable

Opt out of marketing communications

To exercise these rights, contact us using the information below.


Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.


Children's Privacy

Our services are not directed toward children under 18 years of age, and we do not knowingly collect personal information from children.


Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised Effective Date.


Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us:

First State Exterior LLC
899 Church Hill Rd
Milford, DE 19963

Phone: +1 (302) 222-4065

Email: [email protected]